1. Return Policy


    Your product will be exchanged only when you receive a damaged product. To apply for exchange kindly follow the below steps:


    1. Make a video at the time of the opening of the package. The package should be fully visible and the tracking ID and unique barcode should also be visible.


    Apply for exchange of the product within 7-days of receiving the product. 


    You can reach out to us at tibbeynabi.ae@gmail.com if you have any more queries.


    Shipping Policy


    Dubai Shipping

    You can expect your parcel to reach you within 7 business days from the date of payment. We are not responsible for any delays caused by third-party service providers. 


    We are also not responsible for any delays caused due to national holidays and things out of our control.


    International Shipping

    You can expect your parcel to reach you within 15-20 business days from the date of payment. We are not responsible for any delays caused by third-party service providers. 


    We are also not responsible for any delays caused due to national holidays and things out of our control.